
Computershare
Computershare Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Computershare has 1.4 star rating based on 109 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Computershare to a friend or colleague.
- Rating Distribution
Pros: No pros i can see, Good at cheating people, Riped me off.
Cons: Complete lack of customer service, Disgraceful customer service, Ineffective customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Computershare has 1.4 star rating based on 109 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Computershare to a friend or colleague.
- Rating Distribution
Pros: No pros i can see, Good at cheating people, Riped me off.
Cons: Complete lack of customer service, Disgraceful customer service, Ineffective customer service.60% of users think that Computershare should improve its Customer Service.
75% of users say that they won't use Computershare in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t be afraid to try it, just simply answer the questions clearly and have your documentation in hand.", "NEVER USE Computer Share - HORRIBLE Customer SERVICE", "beware", "Do not use Computershare", "*** no".
Most users ask Computershare for the delivery of goods as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews






HOW CAN I CHANGE A SECURITY QUESTION ON MY...
HOW CAN I CHANGE A SECURITY QUESTION ON MY ACCOUNT. I HAVE SPOKEN TO 12 PEOPLE ON THIS ISSUE. STAFF IS CLUELESS.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOne of the worst customer service experiences I have ever had
I have called them four times in the last month. My only request is to help reset my password because I no longer have access to the email address associated with the account when it was initially set up.
The only way they would do this for me is to send me the new password by U.S. mail, and they said it would take 7 to 10 days. As of this writing, I have not received anything.
Each time I call, I get the same response. I am beyond frustrated at this point.
Preferred solution: Deliver product or service ordered
User's recommendation: Do not use Computershare
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I lost that email I had can get in my account
I cant get into my account lost the email and the password. Dont remember the ID. Its been a while.
Can you please help me
Letter received regarding unclaimed property
I have never encountered a more efficient, automated phone service! I surely expected at some point to press an option to speak to someone, but it absolutely was not necessary. The actions taken during the call using the ComputerShare automated service were confirmed, and the process could not have been simpler!
User's recommendation: Don’t be afraid to try it, just simply answer the questions clearly and have your documentation in hand.
Never can reach someone with questions!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
tried 20x to reach them about my stocks and they never answer the phone. not sure what to do, why is this so difficult!!!
User's recommendation: beware
I need to speak with someone about a lost account..
I do not want to pay someone to help me. I am in dire need to speak with a person. PLEASE HELP
859-489-****
User's recommendation: NEVER USE Computer Share - HORRIBLE Customer SERVICE
Death of one of the shareholders
The automated system will not properly accept my account number three times. My husband who was co-owner of the shares passed away.
Ive had no luck even getting past the poor automated system. Unacceptable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Sign in problem
I spent 2 hours attempting to access my accounts with NO success.Access has the lowest score as far as friendly service, usability of access package, speaking with a human being, breaking into the automated list that took me nowhere.Presently I have two seperate stocks but requires two seperate access attempts to see both, is there a reason why you cannot access my accounts by my name and see all of my items?I was never able to get through to customer service, I tried the phone number listed on my statement but goot Canada on line.The whole purpose of my call attempts was because I could not sign on . The security codes were placed many years ago and I had forgotten what they were.. Never found a link for my problem.If I did get a person on line, their offer to assist me was not wirth the cost of the phone call.you can probably assume that I was not happy with my attempts to contact the company and now I am at a loss of how tto do business with Computershare, you MUST have some way to get through having many thousands of customers but the Senior Citizen has not broken the code.
account set up was bseveral years ago and i need help restoring it
Can’t access my account
Even after verification of my account I still cant access it. I have wrote letters like they ask and still nothing.
They keep transferring me to one Indian to another and still no answers. This is ridiculous
User's recommendation: *** no

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Absolute nightmare to work with!!!
Absolute nightmare to work with! Every step of the way has been overly complicated, done wrong, customer service cant help.
They double withdrew from my bank causing me to overdraft. They did another wrong transaction causing me to overdraft again on every purchase between when it hit and when I caught it.
I specifically used a different account for that transaction in the presence of a witness so I know it wasnt user error. They owe me a lot of overdraft fees!!
- Difficult to work with never does anything right
Preferred solution: I’d like my overdraft fees back. $35 per transaction. At least 5 transactions
User's recommendation: If you can avoid working with them, avoid them like the plague!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This Company Should be Put Out of Business
This stock or share holding company has poor customer support, the main number is just a voice bot that doesn't respond to live support requests. They have antiquated business policies, ie., doing things thru snail mail like password resets and requiring Medallion Stamped signatures.
It's impossible to sell your shares. They throw up every obstacle to keep from getting your money.
They have numerous SEC and BBB complaints but nothing is done to improve them or force them to stop doing business.
User's recommendation: Do not use this company! Avoid buying dhrea in companies that use them to manage their shares.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Yes my name is Eugene Wade I was trying to get my ID form from Computer share and a copy of my W-2.
Yes I was recently inside H and R Block and one of the ladies from behind the counter told me she needed a copy of my W-2 and ID form from Computershare.
User's recommendation: Talk to someone over the phone asap for assitance.
You asked me for it
No one has called me back . I paid my dollar and no response.
Please respond with a phone call. 413 219****
User's recommendation: Help has a new meaning
OU EST MON ARGENT
Je Capotte , depuis maintenant 2-3 mois que jessaie davoir LUN argent... SOIS la ligne coupé ,SOIS sur moi Transférer , mais jamais je NE peut avoir mon argent ,,, sur remet onlele Remétal
User's recommendation: al
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My experience with Computershare is generally bad. I have been there many years and inertia has stupidly kept me from moving. I am never able to get into my account, there is no one (live person) to
Everything!Everything!Everything!Everything! Even this stupid 100 symbols requirement to be done.
Who comes up with all this junk?
Fire them and find some real people.Ive got to move my accounts. Geez
User's recommendation: Avoid Computershare.
Impossible to get your funds out and bad customer service!
The worst broken that I ever worked with, and I have tried the majority of them. They are used by IBM for their ESPP program so I have to use them, however everything is overcomplicated on their website, it takes 4 days to just sell your stock and then forever to get the money and their agents can only provide vague information and don't know much to begin with apart from reading the script.
If you can avoid them - avoid them. I will try to transfer the stock to a different broker going forward, hopefully this will work better.
About
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Computershare Limited is a public company which specializes in financial administration. It was founded in 1978 in Melbourne, Australia. The headquarters is based in Abbotsford, Victoria, Australia. There are offices in the United Kingdom, Canada, the United States, South Africa, and New Zealand. Computershare serves employees, investors, individuals, and creditors all over the world. The company offers the following services: stock registration, stock transfer, investor, and employee share plan management services. It also provides deposit protection plans, childcare tax voucher schemes, and mortgage loan servicing. Computershare is traded on Australian Securities Exchange under the ticker symbol CPU. Customer assistance is provided by email and by phone.

Computershare is ranked 777 out of 5005 in Financial Services category
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