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Horrible customer service. They hold your money hostage and you never hear from a live person again!!!!!!

I have been trying to correct a problem on my account for over a year , written 12 letters NOBODY is willing to help.

So much with this call may be recorded. Take your money elsewhere!!!!!

Product or Service Mentioned: Computershare Account.

Reason of review: Poor customer service.

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Anonymous
#1387895

Computershare earns its money by taking a portion of every share you have specified that you would like to reinvest. It took 3 or 4 letters to the SEC to get them to transfer the stock to another broker.

Meanwhile, Computershare confiscated all fractional shares. Online customer service is worthless and is dealing with a live person.

Multiple letters to Computershare did not help, but the SEC was the means to remove all the shares. Its offices are spread in several places, so dealing with this company is like dealing with a multi-headed hydra.

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