Product: Computershare Customer Care Clear all filters (0 of 11 reviews match)
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The website of Computershare has no phone number, no address etc. When I talked to someone in "customer service" she said they had no way to remove my phone number from the call list. Also, this morning, the CNBC warned that Computershare is a scam. I don't know why a...
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Computershare Customer Care
#1230638
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I CALLED IN TO CHECK ON MY DETAILS AND WHETHER IT WAS CHANGED ON THE SYSTEM. THE LADY REFUSED TO ASSIST WANGA ISAAC AND SHE DIDN'T WANT TO GIVE HER MANAGERS DETAILS ONLY CHRIS. AFTERWARDS SHE TRANSFERRED ME TO SWITCHBOARD INSTEAD OF COMPLAINTS AND I HELD ON FOR 25...
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Computershare Customer Care
I didn't like
  • Service
  • Complete lack of customer service
  • Useless
#1219079
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Computershare - Untrained and incompetent personnel

Funds go to never never land. No one ever call you, and every person you speak with gas a different story and set of fact. Disgrace to th securities and service industries.
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Computershare Customer Care
#1190634
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I have called Computershare various times and they have failed to do what I was told they would do.This has resulted in a loss of money, which should never have happened. It is because the only people you can talk to are reps and supervisors who just apologize and tell...
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1.0
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Computershare Customer Care
#1190568
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Computershare - a disgrace...

Computershare are without doubt the worst company (yes - even worse than the Ford Motor Co - and that’s saying something!) I have ever tried to deal with... They rarely respond to emails, will not be held accountable for their own ineptitude - an utter disgrace. I’d seriously like to meet their CEO and see how good ambulance response times really are! ;-)
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Computershare Customer Care
#1184547
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Computershare - Worst customer experience of my life

Literally spent two and a half hours at my bank attempting to change my last name with computershare. They refused to comply with bank policies and refused to work with me as well despite my info already being updated with the IRS. I hate them I hate them I hate them. No words can describe the level of dissatisfaction I have at their incompetence.
1.0
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Computershare Customer Care
#1160924
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My Mom passed away and trying to get shares transferred - only about $10.8K.Very difficult. They require a signature guarantee on forms (which I had to find by myself), yet won't provide a statement which is required to get the signature guarantee they say they need....
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Computershare Customer Care
#1144496
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Computershare is a known company in Australia and I had no concerns in using it. I downloaded the necessary paperwork from their website, and had certified copies made of my identity documents. My bank manager, being an employee of a financially regulated bank...
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Computershare Customer Care
#1043131
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Heavy accent, got mad at me when I asked to repeat so I could understand.I was being pateint with her Canada accent. Then she could not understand me. When logging in, you need t put in the company name for stock owned. Cytec was not on their list nor could it be put...
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Computershare Customer Care
#973374
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Inherited stock and computer-share transferred stock to Fidelity without cost basis.Spent six months trying to get the cost basis updated. Fidelity reached out to computer share 3 times requesting the information. Actually inherited 2 stocks, all the...
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Computershare Customer Care
#954026
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